Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Momentum Behavior Care (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the confidentiality, integrity, and security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://momentumbehaviorcare.com/ (“Site”) and interact with our services, including any information collected from prospective patients, clients, or employees. This Policy complies with applicable United States privacy laws, including HIPAA, and any additional state regulations that may apply.

1. Information We Collect

We may collect various types of information from and about you when you use our Site or engage with our services. The information we collect may include:

1. Personal Information Provided by You

• Contact Information: Name, mailing address, phone number, and email address provided through inquiry forms, appointment scheduling, registration, or other communications.
• Health Information: Protected health information (PHI) that you voluntarily submit through secure forms when seeking behavioral health services or consultations. PHI may include details about your health status, treatment history, or any other health-related information.
• Employment Information: For prospective employees, we may collect resumes, cover letters, employment history, educational background, and other personal data provided via job application forms.

1. Information Collected Automatically

• Usage Data: Information about your interaction with our Site including pages visited, time and duration of visits, IP address, browser type, and operating system.
• Cookies and Similar Technologies: Our Site uses cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.

1. Third-Party Data

• We may receive information about you from third-party services (e.g., analytics providers, advertising partners) that help us understand how users interact with our Site and improve our services. Such third-party data is subject to the privacy policies of those providers.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Providing Services: To deliver behavioral healthcare services, respond to inquiries, schedule appointments, and communicate with you regarding your care.
• Administration and Customer Support: To process applications (including employment applications), manage accounts, provide customer support, and respond to your questions.
• Improving Our Services: To analyze usage trends and improve our Site, services, and marketing efforts.
• Compliance and Safety: To comply with legal obligations and regulatory requirements, including HIPAA mandates, and to ensure the security and integrity of our systems.
• Marketing Communications: With your consent, we may send you information about our services, promotions, or updates. You can opt out of marketing communications at any time.

3. Legal Bases for Processing Personal Information

Where required under applicable U.S. law or state-specific regulations, our processing of your information is based on:

• Consent: For the use of your personal data for specific purposes such as marketing.
• Contractual Necessity: To fulfill our service obligations or process your applications.
• Legal Obligations: To comply with legal and regulatory requirements, including HIPAA and other healthcare-related laws.
• Legitimate Interests: For improving our services and maintaining the security and operational integrity of our Site.

4. HIPAA Compliance and Handling of Protected Health Information (PHI)

If you provide health-related information:

• Collection and Use: Any PHI provided to us through secure forms or other channels will be handled in strict compliance with HIPAA regulations. We use HIPAA-compliant methods to collect, store, and transmit PHI.
• Access and Disclosure: PHI is only accessible by authorized personnel who require it for treatment, payment, or healthcare operations. We do not disclose PHI to third parties without your explicit consent, except as required or permitted by law.
• Security Measures: We implement administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of PHI. Our secure servers, encrypted data transmission, and regular security audits help protect your sensitive information.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With Service Providers: We may share data with trusted third-party vendors (e.g., hosting providers, analytics services, or payment processors) who assist in operating our Site and delivering our services. These vendors are contractually obligated to protect your data and use it only for the purposes for which we disclose it.
• For Legal and Safety Reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Momentum Behavior Care, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure your information remains protected under the applicable privacy laws.

6. Data Security

We take the security of your information very seriously. To protect against unauthorized access, alteration, disclosure, or destruction of data, we have implemented reasonable security measures, including:

• Encryption: Use of SSL/TLS encryption for data transmission.
• Access Controls: Restricted access to personal data by employees and contractors who need to know that information in order to operate, develop, or improve our services.
• Regular Audits: Periodic security assessments and updates to our systems and procedures.
• Incident Response: A documented incident response plan in the event of a data breach.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Accordingly, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to enforce our agreements. Specific retention periods may vary depending on the type of data and the applicable legal or regulatory requirements.

8. Your Rights and Choices

Depending on your jurisdiction and applicable laws, you may have certain rights with respect to your personal information, including:

• Access and Correction: Requesting access to your personal information or requesting corrections to any inaccurate or incomplete data.
• Deletion: Requesting deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opting out of marketing communications or withdrawing consent for certain processing activities.
• Data Portability: Requesting a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We may require additional information to verify your identity before processing your request.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience and analyze site traffic. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our Site.

For more detailed information about our use of cookies and similar tracking technologies, please refer to our Cookie Policy (if available).

10. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to the practices of websites or services that are not owned or controlled by Momentum Behavior Care. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Users

Our Site is intended for users located within the United States. If you access our Site from outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States where our data protection practices and security measures may differ from those in your country of residence.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the new Privacy Policy on our Site with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Momentum Behavior Care
Momentum Support Services
3 Asher Dr

Spring Valley, NY 10977

hekroth@mbclba.com

(845) 367-9222